Premium Support

When You Need It Most

Get priority support, faster response times, and direct access to our development team. Perfect for businesses that can't afford downtime.

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Choose Your Support Level

From community support to dedicated assistance, we have a plan that fits your needs

Standard Support

Free

Included with all licenses

  • Email support
  • 48-hour response time
  • Documentation access
  • Community forum
  • Business hours only
Included Free
Most Popular

Priority Support

$99 /month

For growing businesses

  • Everything in Standard, plus:
  • 8-hour response time
  • Priority ticket queue
  • Video call support (2/month)
  • Configuration assistance
  • Extended hours (8am-8pm EST)
  • Performance optimization advice
Get Priority Support

Enterprise Support

$299 /month

For mission-critical sites

  • Everything in Priority, plus:
  • 2-hour response time
  • Dedicated account manager
  • Unlimited video calls
  • 24/7 emergency support
  • Direct Slack channel
  • Monthly strategy calls
  • Code review assistance
Contact Sales

All plans can be cancelled anytime. No long-term contracts required.

Feature Comparison

See exactly what's included in each plan

Feature Standard Priority Enterprise
Response Time 48 hours 8 hours 2 hours
Support Hours Business hours 8am-8pm EST 24/7
Email Support
Video Calls 2 per month Unlimited
Priority Queue
Configuration Help
Account Manager
Slack Channel
Code Review

What Support Covers

We're here to help with all aspects of your BlogPack installation

We Support:

  • Installation and setup assistance
  • Bug fixes and error troubleshooting
  • Configuration and optimization guidance
  • Feature usage and best practices
  • Upgrade and migration assistance
  • Third-party integration guidance

Not Covered:

  • Custom development (see Custom Features)
  • Server administration and hosting
  • Third-party plugin/theme issues
  • Code you've modified yourself
  • Training for end users (contact us for quotes)

Ready to Upgrade Your Support?

Get faster response times and priority access to our team

Contact Sales Schedule a Call

Questions? Email hello@blogpackforlaravel.com