1. Introduction
Bootstrapped Ventures LLC ("we," "our," or "us"), operating as BlogPack, is committed to protecting your privacy in accordance with the laws of the United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services, in compliance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable UAE regulations.
2. Company Information
- Company Name: Bootstrapped Ventures LLC
- Registration: Shams Free Zone, Sharjah, United Arab Emirates
- Address: Shams, Sharjah, United Arab Emirates
- WhatsApp: +971 55 710 3883
- Website: https://blogpackforlaravel.com
3. Information We Collect
3.1 Personal Information
When you purchase or use our services, we may collect:
- Account Information: Name, email address, username, and password
- Payment Information: Billing address and payment details (processed securely by Stripe)
- Contact Information: Email address, WhatsApp number, and any information you provide in support requests
- Business Information: Company name and business registration details (if applicable)
3.2 Usage Information
We automatically collect certain information about your use of our services:
- License Activation: Domain names where the software is installed and IP addresses
- Usage Data: Features used, errors encountered, and performance metrics
- Device Information: Browser type, operating system, and device identifiers
- Log Data: Access times, pages viewed, and referring URLs
3.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings. Essential cookies required for the functionality of our services cannot be disabled.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our obligations under the license agreement
- Legitimate Interests: To improve our services, prevent fraud, and ensure security
- Legal Compliance: To comply with applicable UAE laws and regulations
- Consent: Where you have provided explicit consent for specific purposes
5. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our software and services
- License Management: To verify license validity and manage activations
- Customer Support: To respond to inquiries via email and WhatsApp
- Payment Processing: To process transactions and send purchase confirmations
- Communications: To send updates, security alerts, and administrative messages
- Analytics: To understand usage patterns and improve functionality
- Security: To detect, prevent, and address fraud, security issues, and technical problems
- Legal Compliance: To comply with UAE laws and regulatory requirements
6. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
6.1 Service Providers
We work with trusted third-party service providers who process data on our behalf:
- Payment Processing: Stripe Inc. for secure payment processing
- Email Services: For transactional emails and notifications
- Cloud Hosting: Infrastructure providers complying with international security standards
- Analytics Tools: To understand user behavior and improve services
All service providers are contractually obligated to protect your data and use it only for specified purposes.
6.2 Legal Requirements
We may disclose your information if required by UAE law, court order, or government authority, or if we believe disclosure is necessary to:
- Comply with legal obligations under UAE federal or emirate laws
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Respond to lawful requests from UAE authorities
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
7. Data Security
We implement industry-standard technical and organizational security measures to protect your personal information:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of sensitive data at rest
- Regular security assessments and vulnerability testing
- Restricted access to personal information on a need-to-know basis
- Secure payment processing through PCI-DSS compliant providers
- Regular backups and disaster recovery procedures
While we take reasonable measures to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but commit to promptly notifying you of any data breaches as required by UAE law.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with UAE legal requirements:
- Account information: Duration of active license plus 5 years for legal compliance
- Transaction records: 5 years as required by UAE commercial law
- Support communications: 3 years from last interaction
- Usage logs: 12 months for security and analytics purposes
When data is no longer needed, we securely delete or anonymize it in accordance with data protection best practices.
9. Your Rights Under UAE Law
Under UAE data protection law, you have the following rights:
- Right to Access: Request a copy of personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information (subject to legal obligations)
- Right to Object: Object to processing of your personal information
- Right to Restrict Processing: Request restriction of processing your data
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
- Right to Lodge a Complaint: File a complaint with UAE regulatory authorities
To exercise these rights, please contact us via WhatsApp at +971 55 710 3883 or email. We will respond within 30 days as required by UAE law.
10. International Data Transfers
Your information may be transferred to and processed in countries outside the UAE, including countries that may have different data protection standards. We ensure adequate protection through:
- Standard contractual clauses approved by UAE authorities
- Ensuring service providers implement appropriate security measures
- Compliance with international data transfer regulations
11. Children's Privacy
Our services are intended for business use and are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it immediately.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last updated" date
- Sending an email notification to registered users
- Providing WhatsApp notification for significant changes
Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us:
- Company: Bootstrapped Ventures LLC
- Address: Shams, Sharjah, United Arab Emirates
- WhatsApp: +971 55 710 3883
- Website: https://blogpackforlaravel.com
15. Compliance with UAE Regulations
This Privacy Policy complies with:
- Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data
- UAE Cybercrime Law (Federal Decree-Law No. 34 of 2021)
- Electronic Transactions and Trust Services Law (Federal Law No. 46 of 2021)
- Telecommunications Regulatory Authority (TRA) regulations
- Dubai International Financial Centre (DIFC) Data Protection Law (where applicable)
16. Language
This Privacy Policy is provided in English. In case of any discrepancy between the English version and any translation, the English version shall prevail, except where UAE law requires otherwise.